ALL YOUR
QUESTIONS

Reception and the bar are accessible to everyone. However, the game course itself isn’t wheelchair-accessible.

The activity is strongly not recommended during pregnancy, but remains accessible provided a liability waiver is signed on-site.

As a precaution, the activity isn’t recommended for people with heart conditions. If you’re unsure, get in touch before booking.

Just let the reception know before starting the course, so the game can be set up for one fewer person. That way, every challenge stays doable, but the person concerned isn’t held back if they’d rather skip one of the games.

A few rooms are darker, with no deliberate flash effects. If you have epilepsy or a particular sensitivity, we’d recommend getting in touch before booking, as a precaution.

Don’t worry: the rooms are spacious, with no cramped or confined spaces, and you’re never locked in (safety buttons available at all times). Just let reception know so they can put your mind at ease before you start.

No, Rush isn’t a horror experience: no jump scares or creatures. The vibe is immersive and playful, designed for team fun.

The activity is open from age 7. Below that, the physical challenges and pace of the course aren’t suitable.

Unlike an Escape Game, the Action Game is an adventure game where the challenges are physical and tactical, with no logic puzzles or riddles involved. Your goal: score as many points as possible throughout the course

Depending on your score, your team earns a bronze, silver or gold cup — and each cup triggers a donation of varying size to Wings of the Ocean, a charity dedicated to protecting the oceans. Your effort on the course really makes a difference… and so does ours!

Yes, a photobooth is available for photos and GIFs, sent straight to your email (printing available on site for a few euros, depending on the centre). You’ll also find Rush merch in the shop: keyrings, holographic stickers, t-shirts, tote bags and mugs.

Yes, all our centres are air-conditioned for optimal gameplay comfort, whatever the season.

Yes: cameras and staff monitor continuously and are on hand should any problem arise, alongside all the safety measures in place.

Book directly online by selecting your city and preferred time slot.

For payment by ANCV holiday vouchers or cash, or for a last-minute request, contact us by email or telephone.

Yes, the course is available in French and English, making it easy to welcome non-French-speaking players.

Yes, from 2 players.

Open from age 7, for any standard booking or birthday package. An adult must accompany the group throughout the course; their place is free if all the children are under 12, as a chaperone rather than a player. From age 12, children can take part fully independently, without supervision.

Yes, everyone can pay their share individually, starting from the payment, step, for any booking made at least 3 days in advance.

Yes, up to 72h before your session, subject to availability. After this deadline, no changes are possible.

If you arrive more than 15 minutes late, access can no longer be guaranteed for organisational reasons. Another time slot may be offered, subject to availability.

Yes, subject to availability.

Yes, with our gift card Rush: valid for 2 years, choose based on city and number of players.

Once purchased, your gift voucher cannot be exchanged or refunded. There is one exception: if you purchased it online and have not yet used it, you have 14 days to change your mind.

Outside food and drinks aren’t allowed, but drinks and snacks are on sale on site, along with a free water fountain.

Wear comfortable clothing and closed-toe shoes, which are essential for taking on the challenges safely and without restriction. There are no changing rooms, but toilets are available if you need to change, as well as lockers for storing your belongings.