At Rush Strasbourg, the reception and bar areas are wheelchair accessible. However, stairs and scenery mean that the course is not wheelchair accessible.

Before booking, visit the Rush Strasbourg contact page to discuss your requirements with our team.

The course includes physical challenges, so participation is strongly discouraged during pregnancy. Participation remains possible after signing a liability waiver on site.

Before your visit, use the Rush Strasbourg contact page to ask our team for more information about the experience.

As a precaution, the activity is not recommended for people with heart conditions. Seek advice from your doctor before considering participation.

Our team can explain the challenges and how the session works through the Rush Strasbourg contact page.

Yes. Let our team know before the session begins so they can adjust the game settings for one fewer participant.

Your teammates can then continue playing without you having to complete a challenge that does not suit you.

Some rooms feature dark settings, sound and lighting effects, but no deliberate flashing effects are used.

If you have epilepsy or are particularly sensitive to sound or light, contact our team before visiting through the Rush Strasbourg contact page to discuss the course’s features.

The rooms are spacious, and the course does not include small, confined spaces. You are never locked in without a way out: safety buttons allow you to leave the course at any time.

Please tell our team when you arrive so they can explain how the rooms work before you begin.

No, Rush is not a horror experience. There are no monsters or effects designed to make you jump.

The experience focuses on challenges, immersive settings and the enjoyment of playing together with family, friends or colleagues.

The activity is suitable for children aged 7 and over. The physical challenges and pace of the course are not sufficiently suited to younger children.

If you are planning a visit with children, please also read the adult-supervision requirements below.

An Action Game is an adventure built around physical and tactical challenges, rather than the puzzles typically found in an Escape Game.

At Rush Strasbourg, your team has 60 minutes of gameplay to tackle the challenges, coordinate your efforts and score as many points as possible. Everyone brings different strengths, including accuracy, memory, observation and speed.

Your result earns your team a bronze, silver or gold trophy. Each level corresponds to a different donation amount for Wings of the Ocean, an association working to clean up and protect the oceans.

Your score adds another dimension to the game: working together to improve your result also helps support this cause.

Visit the photobooth after your game to create photos and GIFs, then receive them directly by email.

The Strasbourg centre also has a photobooth printer for printed souvenirs. Ask our team on site about printing options.

Yes, the centre is air-conditioned. You can also enjoy our 130 m² lobby before or after your game, with drinks and snacks available to buy.

Yes, our team continuously monitors the course by camera and remains available to intervene if needed.

The instructions given during the briefing and the safety equipment in the rooms complement this monitoring.

Choose your date and time slot on the Rush Strasbourg booking page, then enter your details and pay for your session.

For ANCV holiday vouchers, cash payments or last-minute enquiries, visit the Rush Strasbourg contact page so our team can help arrange your booking.

Yes, the experience is available in French and English, so you can share the adventure with friends, family or colleagues who do not speak French.

Specify your preferred language when booking.

You can book from 2 players, with teams of 2 to 5 people.

Larger groups can form several teams. For a particular group arrangement, ask our team through the Rush Strasbourg contact page before booking.

Children can participate from age 7 with an accompanying adult. Children aged 7 to 11 must have an adult with them throughout the course.

The accompanying adult’s place is free when all children are under 12 and the adult is supervising rather than playing.

From age 12, children can complete the course without an accompanying adult.

Yes, split payment allows participants to share the cost. This option is available at checkout for bookings made at least 3 days before the session.

You can organise your outing without one person having to pay the full amount upfront.

You can request a change or cancellation up to 72 hours before your session, subject to availability and booking conditions.

After this deadline, changes and cancellations are no longer possible. To make a request, visit the Rush Strasbourg contact page.

If you arrive more than 15 minutes late, entry to the course can no longer be guaranteed.

An alternative time slot may be offered subject to availability. Please allow enough time to arrive, put away your belongings and attend the briefing.

Yes, provided your time slot can accommodate an extra player. This depends on availability and your team’s composition.

Contact our team before arriving through the Rush Strasbourg contact page so we can check the options and adjust your booking.

Choose a Rush Strasbourg gift card, valid for 2 years, and select the number of places to give. The recipient can then choose their time slot.

The card is only valid at the centre where it was purchased.

Find more information on the Rush Strasbourg gift card page.

Gift cards are non-exchangeable and non-refundable.

However, for a gift card purchased online and not yet used, you have a 14-day withdrawal period. For assistance, visit the Rush Strasbourg contact page.

Outside food and drinks are not permitted.

Drinks and sweet and savoury snacks are available to buy at the centre. A free drinking-water fountain is also available.

Wear comfortable clothing that allows you to move freely. Closed-toe shoes are essential to take part in the challenges.

Lockers are available for your belongings. There is no dedicated changing room, but you can use the toilets to get changed.